top of page

ActivePrime and Salesforce Trust Boundary: A Shared Commitment to Security

Trust is Salesforce’s #1 core value. At ActivePrime, we share this commitment by prioritizing the security of your Salesforce data through rigorous measures. ActivePrime CleanData is designed to uphold the integrity and confidentiality of your organization’s information, leveraging advanced security protocols to ensure data protection at every stage.


The Foundation of CleanData Security: Trusted Cloud Platforms

The CleanData solution is built and deployed on the world’s most trusted cloud platforms: Salesforce, Salesforce Heroku, and Amazon Web Services (AWS). These cloud platforms are renowned for their elastic scalability and resilience, ensuring CleanData can meet your organization’s dynamic data needs and security requirements.


Each cloud platform complies with international Certifications and Attestations, Laws and Regulations, and Privacy. Each framework strengthens CleanData's ability to safeguard your organization’s data, assuring that sensitive information remains secure and private. For more information on the compliance programs, see Salesforce Compliance Programs, Salesforce Heroku Compliance, and AWS Compliance Programs.


CleanData Application Security

CleanData is built with a strong foundation in Salesforce and Salesforce Heroku security features, ensuring comprehensive control and protection:


Managed Package in Salesforce

CleanData is a Managed Package and is configured directly within Salesforce. It utilizes Salesforce’s Users and Permission Sets to enable granular control over access, giving administrators full authority to determine which users can access CleanData.


Flexible Deployment in Salesforce Heroku 

CleanData can be deployed in Salesforce Heroku’s Common Runtime environment, as well as in Private Space and Shield Private Space. Private or Shield Private Spaces provide extra layers of security by having CleanData and other critical Salesforce Add-ons, such as Heroku Connect and Postgres, in a secure isolated environment.


Regardless of the deployment method, your organization can feel confident that CleanData has completed Salesforce’s security review before it is available to your organization.


Empowering Your Organizations with Data Control and Security

ActivePrime understands that the privacy and security of your data is extremely important.  Your organization controls the data and chooses the Salesforce objects and fields to sync with Heroku. If needed, the data can be isolated with Heroku Private Space or Shield Private Space for added security. Your organization also controls what data is stored in the single CleanData tenant dedicated to your organization. No data is shared between customer tenants.


Data synced with CleanData is encrypted in transit and at rest, following industry standards.  Your organization is provided with unique encryption keys, offering an additional layer of security tailored to your organization’s specific needs. For added security, CleanData can only access your data with client certificates provided by your organization. For organizations in the healthcare industry, CleanData is HIPAA compliant for extra protection when it comes to patient health information.


Tailored AI Training for Customized, Secure Insights

At your organization’s request, ActivePrime can train the AI models exclusively on your organization’s data, creating insights and actions specific to your data’s unique structure. This customization enhances the relevance and security of AI-driven insights, ensuring they are fully aligned with your organization’s needs.


Conclusion

ActivePrime CleanData is designed with a deep commitment to data security, privacy, and organizational control, seamlessly aligning with Salesforce’s rigorous security standards. With dedicated single tenant and client-controlled access, CleanData prioritizes your organization’s data security at every level. Furthermore, AI models are trained exclusively on your data adding a unique layer of tailored insights and security for your Salesforce data.

bottom of page